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Delivery Info

Information about our delivery options.

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Store DJ offers a convenient Click & Collect service, as well as two options for delivery:

We provide FREE Shipping for orders over $100 to anywhere in Australia (except bulky items requiring specialist delivery), but if you need your gear urgently then we also offer an express delivery service. Have a read of the two options below and pick the right one for you.

Free Shipping

For orders of $100 or over, Store DJ will ship to any corner of Australia, with products under 20kg automatically qualifying for our Free Shipping option (some remote locations are not eligible for free shipping). This option is sent via Australia Post and all deliveries are sent with insurance and registered post. This means someone will need to sign for your goods when it arrives. If no one is home, a card will be left for you and your gear will be delivered to the local post office, where you can collect it at your convenience.

All orders under $100 incur a $5 fee to ship.

For items over 20kg, the additional freight fee will be displayed in your shopping cart. The amount will vary according to the weight of the item and shipping destination within Australia.

You can easily calculate the shipping cost of any item directly on the product page by using the Shipping Calculator.

Express Shipping

If you need your gear faster, then we have an Express Shipping option. Charges for Express Shipping can be calculated by using the handy Shipping Calculator located on each product page.

We will choose the fastest option we have to get your item to you. Please note: Express does not always mean overnight. This depends on where your order is shipping from in relation to the delivery address. There may be an additional delay of 2-3 days (due to verification) if payment is made via bank transfer.

If you need equipment by a specific date, please give us a call on 03 9081 1118 (then press 1 at the menu). Our online team will do their best to get your order to you on time.

Please Note: Express Shipped items are not able to be delivered to PO Boxes. We recommend using a business address or home address where someone will be there to sign for it.

Delivery Timeframe

Orders are dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia. If for any reason we are unable to dispatch your order, we will notify you within 2 business days.

We send from the location that will get your order to you ASAP. Our centralised fulfilment centre is often the best & fastest choice, even if it’s not physically closest to you.

PLEASE NOTE! All deliveries from Store DJ are made via Australia Post and StarTrack, both of which are 3rd party businesses and Store DJ can not be held accountable for delivery delays during their peak times.

Returned Deliveries (RTS):

If your order is returned to us by our delivery partners, we can re-send it to you, though this will incur a fee of $10 for standard delivery or the applicable fee for express delivery. Should you choose to not have your order redelivered, we will subtract a $10 RTS (return to sender) fee from your refund.

Click & Collect

For when you need your new gear within two hours. Simply make your purchases online and drop in to your local Store DJ at a time that works for you. You'll need to bring photo ID, and any credit cards used for payment. Please be available on your phone. If we can't contact you, it may delay processing.

Selecting Authority to Leave

Please note that we do not replace or refund goods that are deemed missing when opting in for Authority to Leave (ATL). You are responsible for goods after they have been left by our delivery partners. Please do not leave delivery instructions for your goods to be left unattended if you are unsure. This way, if no one is home, they can be securely stored at the local post office until you are ready to pick them up.

Startrack Road Express

Some of our products are too bulky or heavy to send by Australia Post eParcel, as indicated on the product's webpage. If pick up is not convenient, orders for these can be sent via Star Track Express to your address or to your nearest Star Track depot for you to collect.

Star Track Road items are not able to be delivered to PO Boxes. We recommend using a business address or home address where someone will be there to sign for it.

Please call us on 03 9081 1118 (then press 1 for Online Orders) if you wish to learn more about these options.

International Shipping

Store DJ ships goods Australia wide, however at this time we do NOT accept international orders under any circumstances.

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